Though we strive to give you a great customer experience each time you shop with us, if at all you are not 100% satisfied with your purchase, you can return the order for a full refund of the paid price.
However, return of products will be accepted only if the products are returned in a saleable condition with the tags intact and in their original packaging, in an unwashed and undamaged condition.
In addition, here are some Terms and Conditions to consider:
- Please note that Damak Clothing has a 10 days return policy.
- Damages due to neglect, improper usage or application will not be covered under our Returns Policy.
- Refund for goods/merchandise is subject to inspection by Damak Clothing QC team.
- Some special rules for promotional offers may override “www.damak.in" 10 Day Returns Policy.
- This policy is applicable only for Indian customers and we won’t be able to provide exchange, returns or refunds to our international customers due to prohibitive shipping cost.
How to Return:
1. Raise a return request by dropping us an email at email@example.com and we will process your request. Kindly attach the invoice and product image with this mail. For multiple products, kindly mention the Product ID on the email to avoid confusion.
2. You may please ship the product back to us at the address below and we will refund the reverse shipping cost upto INR 100 against email of the receipt.
A1/42, Freedom Fighters Enclave, IGNOU Road,
New Delhi - 110068.
The expected timelines are as below:
|4 Business days after successful Quality Check|
|5 Business days after successful Quality Check|
For Debit Card and Credit Card transfers the time taken for refund depends majorly on the bank.
Team Damak Clothing.